Helpdesk jobs in Remote

~قسم خدمة العملاء CSD Customer Service Department  ~ منسقة قسم المساندة  ~ المسؤوليات Responsibilities ~ الإشراف المباشر على أنشطة التركيب ~ مسؤول عن تقديم الدعم الفني لجميع العملاء من خلال التعاون فريق العمل ومجموعة الدعم الفني. ~ المشاركة في نجاح جميع مشاريع الشرك...

 ...Our fulfillment division operates our own warehouses providing fulfillment services for brands across the US and Canada. As an IT Helpdesk Security Specialist, you will be at the forefront of our organization's cyber defence, providing vital support to our users and maintaining... 

 ...Working to resolve tickets as they are escalated to our team. Communicating effectively with both internal and external resources via the helpdesk system, email, voice and Teams. Operating in accordance with ITSM standards. Build and optimize data pipelines effectively for ETL... 

 ...ensure swift resolution of customer concerns. Maintain detailed and accurate records of customer interactions and transactions via Helpdesk/CRM. Ensure that customer is updated properly Identify and replicate software or hardware problems, collaborating closely with... 

 ...remote work Excellent communication skills in English and Arabic Demonstrated ability to manage people or a team Knowledge of helpdesk and call center operations Experience in daily support operations Familiarity with ERP systems and ticketing systems If the... 

 ...reliable internet  Preferred Qualifications: RE Salesperson License  Previous experience in high-volume sales, customer service, or helpdesk roles  CS or CIT degree  Fluency in Spanish and English  Background in Real Estate and property management  Prior remote work...