Helpdesk jobs in Oakville, ON

Our client, a Top 5 bank in Canada is looking to hire a Technical/Help desk Support for an initial 1 Year contract. This role is 2 days onsite per month in the office for their Scarborough location. Job Responsibilities: Reading the technical manuals, conferring with users...

Our client Top IT Client is seeking a Technical Support Associate to join their team. As a technical support you will be part of the digital support team. Job Title: Technical Support Location: King Street St Catherine's , ON Pay Range:$19.23/hr What’s the Job?...

 ...and remotely) Requirements : Position requirements (all are compulsory): ~14 years of experience as a PC Technician or IT HelpDesk ~ Extensive knowledge of Win10/11 system ~ Extensive knowledge of Office365 platforms including troubleshooting ~... 

Working with one of the top financial clients this role calls for an IT Helpdesk/Technical Support Engineer- CompTIA A+/ Banking who will provide first-level technical support while ensuring a high level of service delivery in accordance with the client’s Framework and policies... 

 ...troubleshooting of complete End-to-End solutions in a Multi-vendor Set-up Experience in providing Solution Support including handling of Helpdesks and Customer Support Requests Experience in preparation and execution of Software upgrades and updates and of supply and... 

 ...perform Provide IT support in person, remotely and over the phone striving to exceed customer expectations. Create tickets, log all helpdesk interactions, and ensure follow-up actions are carried out efficiently effectively and timely, in accordance with relevant procedures... 

 ...Provide first-tier technical support for hardware, software, and network-related issues. Manage incoming support inquiries through a helpdesk ticketing system. Balance incoming support requests and escalation to other IT personnel while attempting to determine root causes... 

 ...issues, provide timely updates to users, following up until resolved, escalate when necessary. Support branch users with contacting the Helpdesk for issues, open tickets, follow up and possible escalation. Reporting support, including review daily and various compliance-... 

 ...integration and troubleshooting of complete End-to-End solutions in a Multi-vendor Set-up • Provide Solution Support including handling of Helpdesks and Customer Support Requests • Preparation and execution of supply and acceptance projects with the customer • Commissioning... 

 ...ability to work both as a member of a team or individually. - SKILLS - vmWare (vSphere 7.x), Networking Hardware (Cisco, Aruba, Meraki), Helpdesk Ticket Management (Jira), Windows Operating System (Windows 11, Windows Server), Asset Management Software, MDM Experience (SOTI,... 

 ...The ICT team is responsible for the data/voice communications networks, computer applications, disaster recovery/business continuity, Helpdesk operations, information (data) security, ICT infrastructure and ICT projects. The ICT Manager is responsible for the execution of the... 

 ...RESPONSIBILITIES - Help Desk support for stores on a rotational basis achieving 85% service level. - Support stores related Telephone issues (helpdesk role) - Provide level 3 support for after hours “on call” pager support for stores on rotational basis. - Coordinate service calls... 

 ...integration and troubleshooting of complete End-to-End solutions in a Multi-vendor Set-up • Provide Solution Support including handling of Helpdesks and Customer Support Requests • Preparation and execution of supply and acceptance projects with the customer • Commissioning... 

 ...reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues Ensure all technology is running at maximum... 

 ...documentation. Ensure workflows and voice communication line detailed information is current Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure Prepare, evaluate or facilitate training... 

 ...Diplôme en informatique ou domaine connexe. Une expérience avec ConnectWise Manage/Automate est un plus • Plus de 2 ans d'expériences en helpdesk, support informatique ou équivalent • Connaissance pratique de la gestion des postes de travail et du dépannage des applications,... 

 ...committed to the success of all its job applicants and employees, including job applicants and employees with a disability. If you need accommodation because of a disability, please contact the Company at your earliest convenience at Infy_REC_Helpdesk@infosys.com or (***) ***-****

 ...equipment for new and existing employees. Provide administrative support to IT projects and initiatives as needed. Work alongside the helpdesk team to provide first-level technical support to end-users, resolving issues related to software, hardware, and networking. Log...