Helpdesk jobs in Oakville, ON

Our client, a Top 5 bank in Canada is looking to hire a Technical/Help desk Support for an initial 1 Year contract. This role is 2 days onsite per month in the office for their Scarborough location. Job Responsibilities: Reading the technical manuals, conferring with users...

 ...and remotely) Requirements : Position requirements (all are compulsory): ~14 years of experience as a PC Technician or IT HelpDesk ~ Extensive knowledge of Win10/11 system ~ Extensive knowledge of Office365 platforms including troubleshooting ~... 

 ...the agreed standards and couple back their findings to WMS Responsible and local end users. To contact and coordinate with our IT helpdesk of additional system support when needed. Together as a team We're the team behind the scenes that make the IKEA products available... 

 ...troubleshooting of complete End-to-End solutions in a Multi-vendor Set-up Experience in providing Solution Support including handling of Helpdesks and Customer Support Requests Experience in preparation and execution of Software upgrades and updates and of supply and... 

 ...custom software developed in-house. Troubleshoot and resolve information system issues reported through the Information Technology Helpdesk. Document support manuals use by Information System Teams and user manuals use by hospital staff, including software training to... 

 ...candidate will be required to perform the following job duties including but not limited to: Design and implement IT service and helpdesk platform based on ITIL frameworks, enable the IT service level agreement to meet our customer and students' expectations. Lead the... 

 ...’s where you’ll be focusing: As a Director IT - Operations with Sobeys, you will: Responsible for the Solution Centers (IT helpdesk – Level 1) and End User Computing teams -  providing governance and standards for all related support functions.  Identify new methods... 

 ...RESPONSIBILITIES - Help Desk support for stores on a rotational basis achieving 85% service level. - Support stores related Telephone issues (helpdesk role) - Provide level 3 support for after hours “on call” pager support for stores on rotational basis. - Coordinate service calls... 

Job Title: HelpDesk Tech Location: Toronto Schedule: 30 hours per week Job Responsibilities: As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems... 

 ...access management) Design and implement configuration settings security platforms to meet security and business needs Respond to helpdesk tickets in accordance with established SLA Qualifications: Minimum Qualifications: Bachelor's degree or equivalent work... 

 ...integration and troubleshooting of complete End-to-End solutions in a Multi-vendor Set-up • Provide Solution Support including handling of Helpdesks and Customer Support Requests • Preparation and execution of supply and acceptance projects with the customer • Commissioning... 

 ...2022 experience, including Active Directory, DNS, and DHCP. ~3+ years experience with vSphere and Hyper-V. ~3+ years experience IT helpdesk. ~3+ years in-depth experience with Office 365 and related security protocols and settings. ~ Strong communication skills to... 

 ...Identify and suggest possible improvements to procedures, workflows, and systems to enhance the efficiency and effectiveness of the IT helpdesk. Provide user support on multiple sites using the ticketing system Zendesk, including managing and resolving tickets within... 

 ...The ICT team is responsible for the data/voice communications networks, computer applications, disaster recovery/business continuity, Helpdesk operations, information (data) security, ICT infrastructure and ICT projects. The ICT Manager is responsible for the execution of the... 

 ...integration and troubleshooting of complete End-to-End solutions in a Multi-vendor Set-up • Provide Solution Support including handling of Helpdesks and Customer Support Requests • Preparation and execution of supply and acceptance projects with the customer • Commissioning... 

 ...Network administration with directly related practical experience OR 2-3 years of experience in a client supporting technical role (helpdesk, service desk, system administrator, etc.) with some basic knowledge of operational security products like antivirus, data encryption... 

 ...documentation. Ensure workflows and voice communication line detailed information is current Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure Prepare, evaluate or facilitate training... 

 ...committed to the success of all its job applicants and employees, including job applicants and employees with a disability. If you need accommodation because of a disability, please contact the Company at your earliest convenience at Infy_REC_Helpdesk@infosys.com or (***) ***-****

 ...Diplôme en informatique ou domaine connexe. Une expérience avec ConnectWise Manage/Automate est un plus • Plus de 2 ans d'expériences en helpdesk, support informatique ou équivalent • Connaissance pratique de la gestion des postes de travail et du dépannage des applications,... 

 ...as required Assist with meeting room configurations and commissioning, monitor meeting room performance and equipment and issue helpdesk tickets when required Responsibilities: Provide support with selected 1st level ticket issues Assist with supporting Microsoft...