Contact centre planning jobs

 ...Opportunity Reporting to the Executive Director the Director Contact Centre is accountable for the development and implementation of the...  ...employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and... 

 ...success of the CCaaS Team by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's...  ...and enhance his/her knowledge of Retail Banking products, Contact Centre Best Practices, Compliance & regulatory requirements as well as... 

 ...individual that wants to make a difference. This passion meets innovation and allows us to grow. What you will do: Our Senior Contact Center Agents are there to support our clients and our contact center team. Their expertise assists with guest feedback, fraud verification... 

 ...Tenancies, Vital Statistics, etc., previous experience working in a Contact Centre, bilingualism (English and French), and previous experience...  ...a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long... 

 ...quality and affordability for our valued customers, affectionately known as the "Herd." Job Description: We are seeking a dynamic Contact Centre Manager to lead our customer service team into exciting new territories of operational excellence. As the leader of our customer... 

 ...la différence. Cette passion rencontre l'innovation et nous permet de nous développer. Ce que vous ferez : Nos agents du centre de contact sont le point de départ et le point d'arrivée de notre expérience du bien-être. De la gestion des réservations à l'éducation des... 

 ...Hospital Contact Centre Agent IMITS Client Services Vancouver Must be willing to commute to BC Children’s & Women’s Hospital (C...  ...a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness... 

 ...from Supervisors and Employees. The agent is the first point of contact for Supervisors for all pay defect enquiries and is required to have...  ...job requirements and responsibilities for the Clerk, HR Contact Centre:  1.    Answers all enquiries received by the HR Contact... 

 ...specialization Computer and technology knowledge Quick Books Computerized bookkeeping system Benefits Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits Group... 

Contact Centre Manager Position Description Ready to join an outstanding community of builders...  ...team capacity by performing resource planning, forecasting, and scheduling with optimal...  ...are met • Create and implements training plan for ensuring high-quality consistent... 

 ...results, in an inclusive and high-performing culture. The Manager Contact Centre CCaaS Business Transformation role contributes to the overall...  ...(CCaaS) program in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's... 

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague. Location: 1685 Tech Avenue, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we're innovating...

 ...Raises No Resume Required, Phone Interview WORK AT HOME CONTACT CENTRE SALES AGENT The Sydney Call Centre (an MCI Company) is looking...  ..., all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary... 

Gestionnaire de projet senior, Centre de contacts Description de poste Nous recherchons un(e) Gestionnaire de Projet Senior doté(e) d'au moins 15 ans d'expérience dans la gestion de projets technologiques complexes. Ce profil devra avoir une expertise spécifique dans le... 

 ...Overview Helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day...  ...conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to... 

 ...assurances auto et habitation Programme d’aide aux employés À propos du poste À titre d’Analyste d’affaires – Plateforme centre contact client  vous travaillerez à l’optimisation des outils du centre de relations de contact avec les clients (CRC) afin d’offrir un... 

 ...Les centres de contacts, les indicateurs de performance, l’optimisation des ressources et des modes de prestation de service n’ont plus de secret...  ...reliées aux modèles de prévision de la charge de travail, des plans de capacité de la main-d’œuvre, de la production d’horaire, de... 

 ...looking for someone to manage the day-to-day running of their contact centre, ensuring the smooth running of all operations. Main Tasks &...  ...are met and within the agreed cost frame. ~Working with the Planning function to ensure effective workforce management, intraday, short... 

Our client, a large financial institution, is looking for a Procurement Contact Centre Analyst for an initial 6-month contract. This role is hybrid with 2 days a week in office in Toronto. Responsibilities Include: Receiving and actioning requests from ServiceNow to... 

 ...Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a...  ...development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need...