Cruise staff Job Description

Cruise staff Job Description Template

Cruise staff orchestrates onboard entertainment, activities, and social events. Responsibilities encompass hosting shows, coordinating games, and ensuring guest satisfaction. Tasks include event planning, guest interaction, and problem-solving.

Responsibilities:

  • Cruise staff members are responsible for providing exceptional customer service to passengers on board
  • They must be knowledgeable about all aspects of the ship, including safety procedures and onboard amenities
  • Cruise staff members are responsible for organizing and leading activities and events for passengers, including games, shows, and excursions
  • They must maintain a positive and professional attitude at all times, even in challenging situations
  • Cruise staff members are responsible for ensuring that all passengers are following ship rules and regulations
  • They must be able to work well as part of a team and communicate effectively with other staff members
  • Cruise staff members may be responsible for other duties as assigned by management, such as assisting with food service or cleaning duties

Requirements:

  • Excellent customer service skills and outgoing personality
  • Ability to work long hours and irregular shifts
  • Fluent in English and at least one other language
  • Experience in entertainment, hospitality or tourism industry preferred
  • Strong communication and problem-solving skills
  • Ability to work well in a team environment
  • Must be at least 21 years of age
  • Willingness to travel and work onboard a cruise ship for extended periods of time