Beauty shop manager Job Description Template
Our company is looking for a Beauty shop manager to join our team.
Responsibilities:
- Lead/manage the spa team according to business standards;
- Develop and implement marketing strategies and client retention initiatives;
- Informing staff of job responsibilities, performance expectations, client service standards, or company policies and guidelines;
- Assessing staffing needs and hiring and training employees to meet those needs;
- Achieve and exceed the set spa budget ensuring spa efficiency and profitability;
- Manage account, plan budgets and monitor revenues;
- Maintain established procedures to ensure all treatment rooms, restrooms, stock room and reception areas are clean and organized;
- Direct and oversee all functions of the spa’s daily operations;
- Evaluate client’s needs and address clients complain to improve customer experience and satisfaction;
- Train staff to use or sell products, services, and packages.
Requirements:
- At least one-year experience in staff and operation management;
- Knowledge of spa products and medical cosmetic procedures and inventory management preferred;
- De gree or diploma in Business Administration/Management or related field;
- Excellent communication skills and good interpersonal skills;
- Experience in spa, massage, or esthetics service industry is a great asset.