Retail sales manager Job Description

Retail sales manager Job Description Template

A retail sales manager oversees a team of sales associates, coordinating and implementing strategies to maximize profitability and customer satisfaction. They develop sales plans, manage inventory, and cultivate customer relationships. Their responsibilities also include monitoring performance, delivering training, and analyzing sales data to identify improvement opportunities.

Responsibilities:

  • Develop and implement sales strategies to achieve company targets
  • Manage and motivate a team of sales associates to ensure high performance
  • Monitor sales performance and analyze sales data to identify areas for improvement
  • Ensure excellent customer service is provided at all times
  • Manage inventory levels and ensure products are properly displayed and stocked
  • Collaborate with marketing team to plan and execute promotional events
  • Provide regular reports on sales and inventory to upper management
  • Stay up-to-date with industry trends and competitor activities to maintain a competitive edge

Requirements:

  • Proven experience as a retail sales manager or in a similar position
  • Ability to lead and motivate a sales team to achieve targets
  • Excellent communication and interpersonal skills to build relationships with customers
  • Knowledge of retail trends, market analysis, and consumer behavior
  • Strong organizational and time-management abilities to oversee inventory and stock management
  • Proficiency in using point-of-sale (POS) systems and other relevant technology
  • Bachelor's degree in business administration, marketing, or a related field
  • Willingness to work flexible hours, including weekends and holidays.