Head cashier Job Description
Head cashier Job Description Template
As a Head Cashier, oversee the operations of the cash register, manage transactions, and ensure customer satisfaction. Responsibilities include training cashiers, resolving customer complaints, and maintaining accurate financial records.
Responsibilities:
- Manage and supervise the cashier team on a daily basis
- Ensure the accurate and efficient operation of the cash registers and cash handling procedures
- Provide excellent customer service and handle customer complaints and issues
- Maintain proper cash levels in the registers and perform cash reconciliations at the end of each shift
- Train new cashiers on company policies, procedures, and customer service standards
- Assist with scheduling and ensure adequate staffing levels during peak business hours
- Monitor and maintain a clean and organized front-end area, including cash registers, store supplies, and displays
- Perform other duties as assigned by the store management team
Requirements:
- - Minimum of 3 years experience as a cashier or in a similar role
- - Strong mathematical skills and ability to handle cash accurately and efficiently
- - Ability to manage and supervise a team of cashiers
- - Excellent customer service skills and ability to handle customer complaints and requests
- - Proficient in using cash registers and other point of sale systems
- - Strong organizational skills and ability to manage cash flow and inventory
- - Attention to detail and ability to ensure the accuracy of transactions and records
- - Flexible availability, including weekends and evenings
