Automotive sales associate Job Description
Automotive sales associate Job Description Template
An automotive sales associate is responsible for selling new or used vehicles to customers. They must have excellent communication skills and be knowledgeable about the features and benefits of the vehicles they are selling. They should also have a strong customer service orientation and be able to build relationships with potential customers. A successful automotive sales associate will be able to meet sales targets and exceed customer expectations.
Responsibilities:
- Greeting customers and understanding their needs to provide them with a positive experience
- Demonstrating vehicles and answering any questions customers may have
- Negotiating and closing sales deals with customers
- Maintaining a high level of knowledge on automotive products and industry trends
- Developing and maintaining relationships with customers to encourage repeat business and referrals
- Processing paperwork and ensuring accuracy in sales transactions
- Meeting and exceeding sales targets and quotas
- Collaborating with other sales associates and departments to ensure a seamless customer experience.
Requirements:
- Excellent communication skills to interact with customers and understand their needs
- In-depth knowledge of the automotive industry, including makes, models, and features
- Ability to work in a fast-paced and high-pressure environment while maintaining a positive attitude
- Proven sales skills, including the ability to upsell and close deals
- Strong organizational skills to manage and prioritize tasks, including follow-up with customers
- Willingness to work flexible hours, including weekends and holidays
- Ability to learn and use CRM and sales software effectively
- Valid driver's license and clean driving record to accompany customers on test drives
