SMS Investigator

SMS Investigator Job Description Template

Our company is looking for a SMS Investigator to join our team.


  • Ensure compliance with all policy, procedure, standards and regulations;
  • Conduct follow ups as assigned;
  • Conduct investigations as assigned;
  • Perform introductory SMS training;
  • Liaise with SMS web provider for regulatory upkeep of site;
  • Perform any other duties as required;
  • Work with Department managers to establish Corrective and Preventative Actions and implementation dates;
  • Assist in gathering, producing and maintaining records applicable to the SMS program;
  • Assist in conducting internal audits as per company audit program;
  • Participate in Corrective Action process as required;
  • Collect information gained from the investigation process and compile it into a final report supported by facts and data;
  • Assist with maintenance and tracking of the company Safety Risk Profile, hazard register, Investigations;
  • Facilitate multidisciplinary sessions to identify possible contributing factors to the event being investigated.


  • Proven ability to manage multiple priorities and deadlines in a busy environment;
  • Exceptional communication, organizational, interpersonal and time-management skills;
  • High level of accuracy, attention to detail;
  • Proven ability to work well under pressure and tight deadlines;
  • Preferred 2+ years in the aviation industry, with focus on either flight operations or maintenance.