Stylist In Training Job Description Template
Our company is looking for a Stylist In Training to join our team.
Responsibilities:
- Handle general complaints and refer customer service issues to the manager;
- Promote and sell services and retail products;
- Observe other stylists/managers at work and ask relevant questions;
- Adhere to all corporate policies, procedures and work rules;
- Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary;
- Answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager;
- Ability to follow direction from the salon manager and stay on track with communicated expectations;
- Providing exceptional customer service;
- Correctly charge for services rendered and products purchased, including proper discounting according to Company policy;
- Responsible for sales to walk-in retail customers;
- Market and grow the business;
- Communicate effectively with management, customers and co-workers in a professional and courteous manner;
- Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management;
- Answer telephones, stock and dust shelves, and sweep hair;
- Safeguard company assets by adhering to company policies and procedures.
Requirements:
- Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management;
- Frequent lifting up to 10 pounds, occasionally up to 25 pounds;
- Computer knowledge including but not limited to point-of- sale systems and data entry;
- Ability to work in a dynamic salon environment;
- Continuous repetitive movement with fingers, hands, wrists and arms;
- Continuous grasping and reaching, often above shoulder level;
- Good time management skills, good judgment, and the ability to multi-task;
- Ability to work a flexible schedule including nights and weekends;
- Standing for sustained periods of time;
- Ability to be exposed to various chemicals and fragrances used in performing services;
- Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus;
- Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants.