Patient coordinator Job Description
Patient coordinator Job Description Template
A Patient Coordinator manages healthcare service logistics, schedules appointments, and facilitates communication between patients and medical staff. Responsibilities include maintaining patient records, coordinating care plans, and ensuring patient satisfaction.
Responsibilities:
- Coordinate patient care by scheduling appointments and procedures
- Answer patient inquiries and provide information about services
- Manage patient records and ensure all information is accurate and up-to-date
- Collaborate with healthcare providers to ensure patients receive appropriate care
- Communicate with insurance companies to verify coverage and obtain authorization for services
- Assist with patient billing and ensure timely payment
- Provide patients with education and resources to help them manage their health
- Implement and maintain HIPAA compliance policies and procedures
Requirements:
- Excellent communication skills to interact with patients and healthcare professionals
- Strong organizational skills to manage patient appointments and medical records
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of medical terminology and insurance procedures
- Empathetic and caring attitude towards patients and their families
- Proficiency in computer software and electronic medical records systems
- Attention to detail and accuracy in maintaining patient information and data
- Willingness to work flexible hours, including evenings and weekends, as needed to accommodate patient schedules.
