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Guide Job Description Template

A Guide navigates tourists through unfamiliar territories, providing insightful information about historical sites, landmarks, and cultures. Responsibilities include planning tours, ensuring safety, and delivering engaging presentations.

Responsibilities:

  • Provide guidance and support to visitors, tourists and customers
  • Lead tours and provide detailed information about the history, culture, and attractions of the area
  • Ensure the safety of guests during tours and activities
  • Answer questions and provide recommendations for local restaurants, hotels, and other businesses
  • Maintain a thorough knowledge of the area's history, geography, and current events
  • Assist with marketing and promotion of tours and activities
  • Handle customer complaints and concerns, and provide resolutions when necessary
  • Maintain a positive and professional demeanor while interacting with guests and colleagues

Requirements:

  • Excellent communication skills to interact with tourists and provide information
  • Deep knowledge of the local area, including history, culture, and attractions
  • Fluency in multiple languages to accommodate diverse groups of tourists
  • Ability to manage groups of people and ensure their safety during tours
  • Flexibility to work irregular hours, including weekends, evenings, and holidays
  • Strong problem-solving skills to handle unexpected situations and provide solutions
  • Passion for travel and enthusiasm for sharing knowledge with others