Banff Depot, Sightseeing Bus Coordinator

Banff Depot, Sightseeing Bus Coordinator Job Description Template

Our company is looking for a Banff Depot, Sightseeing Bus Coordinator to join our team.

Responsibilities:

  • Organize and confirm passenger manifests for our scheduled service drivers;
  • Ensure that assigned locations are kept clean and tidy;
  • Oversee all regular scheduled services coming into Banff from all Pursuit operating locations;
  • Ensure all Brewster Sightseeing tours and Brewster Banff Airport Express services depart assigned destinations on time;
  • Communicate to all Explore Rockies Front Line staff and regional hotels when scheduled services are running late or delayed;
  • Understand the drop off and pick up locations for all Brewster Banff Airport Express and Bewster Sightseeing Tours services;
  • Ensure that all targets are being maintained;
  • Maintain an excellent relationship with affiliates and drivers;
  • Adding appropriate notes to reservations for when guest “no show”
  • Dispatch drivers to the appropriate pickups as per manifest demands;
  • Ensure a high level of customer service is given to each guest while working out of the Pursuit Transportation Bus Director location.

Requirements:

  • Able to communicate fluently in English;
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check;
  • Mature and possess a proven ability or desire to work effectively in a fast paced environment;
  • Proven leadership skills;
  • Secondary language skills are an asset.

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