Overnight Night Audit Agent Job Description Template
Our company is looking for a Overnight Night Audit Agent to join our team.
Responsibilities:
- Assist the front desk with reservations, handling calls, registration and departures when need arise;
- Answer and direct the multi-line telephone console calls in a professional and consistent manner responding to any inquiries;
- Complete in detail of all duties assigned on the Night Audit’s Checklist;
- Cashiering duties including posting charges, handling an individual cash float, debit, credit cards and billing settlements;
- Conduct night security patrols and ensure they are being conducted on a regular basis;
- Provide courteous, prompt, professional and attentive guest service at all times whilst on the desk.
Requirements:
- Must have own accommodation;
- Must be able to work overnight alone from 11:00pm to 7:00am;
- Fluent in English. Proficiency of a second language would be an asset;
- Self motivated, responsible, organized and task oriented;
- Minimum one year working in a hotel environment in a hospitality related industry in a front office type position.