Full time dental receptionist Job Description
Full time dental receptionist Job Description Template
A Full-Time Dental Receptionist manages front desk operations, schedules appointments, maintains patient records, and facilitates billing procedures. This role demands excellent communication skills, proficiency in office software, and a customer-focused approach.
Responsibilities:
- Answering phone calls and scheduling appointments
- Greeting patients and checking them in for their appointments
- Verifying insurance coverage and updating patient information
- Handling patient inquiries and complaints in a professional and empathetic manner
- Assisting with billing and payment processing
- Maintaining a clean and organized reception area
- Communicating with dental staff to ensure smooth patient flow
- Performing other administrative tasks as assigned by management
Requirements:
- Excellent organizational and multi-tasking skills
- Ability to work well under pressure in a fast-paced environment
- Strong communication and interpersonal skills to greet patients and colleagues
- Basic knowledge of dental terminology and procedures
- Proficient in computer skills and experience with dental software
- Willingness to work flexible hours, including evenings and weekends
- Maintaining patient records and scheduling appointments accurately
- Previous experience in a dental office or medical front desk is preferred
