Front desk reception Job Description
Front desk reception Job Description Template
Front Desk Reception professionals manage first impressions, providing superior customer service while handling general office duties. Responsibilities include greeting visitors, answering phone calls, scheduling appointments, and maintaining a welcoming environment.
Responsibilities:
- Welcome and greet all visitors and guests in a friendly and professional manner
- Answer and direct phone calls to the appropriate department or individual
- Handle incoming and outgoing mail, packages, and deliveries
- Keep the front desk area clean and organized at all times
- Provide administrative support to various departments as needed
- Manage conference room schedules and assist with setting up meetings
- Assist with basic office tasks such as filing, copying, and faxing
- Ensure that all visitors sign in and out of the building in compliance with security procedures
Requirements:
- Excellent communication and interpersonal skills to greet and welcome visitors
- Proficient in answering and directing phone calls and emails
- Ability to multitask and manage administrative duties such as scheduling appointments, maintaining visitor logs, and managing office supplies
- Experience in using basic office equipment such as printers, scanners, and fax machines
- Proficiency in using Microsoft Office and other relevant software to manage data and generate reports
- Ability to maintain a professional and organized front desk area
- Flexibility to work in shifts and fill in for other administrative roles if required
