Breakfast & Reception Host Job Description Template
Our company is looking for a Breakfast & Reception Host to join our team.
Responsibilities:
- Answer guest queries in a polite and helpful manner;
- Keep your service area clean, tidy, and well-prepared;
- Understand menu content, any menu changes, and promotional activities;
- Efficiently manage the proper settlement of all customer accounts.
Requirements:
- Excellent communication skills in the local language;
- Knowledge of alcoholic beverages and mixing of drinks;
- Electronic ordering systems experience;
- Flexible, reliable, and responsive to a range of work situations;
- Committed to delivering exceptional guest service;
- Previous food hygiene experience;
- Smart and tidy, in appearance;
- Friendly, positive, energetic disposition;
- Motivated to learn new skills and techniques;
- Positive and willing to participate on a team and work with a winning attitude;
- Prepared to manage a variety of customer types, inquiries, and complaints;
- Cash handling experience.