Accounts Receivable Representative

Accounts Receivable Representative Job Description Template

Our company is looking for a Accounts Receivable Representative to join our team.


  • Ensure all client information is up to date and accurate (i.e. billing address, telephone number, contact name, email, etc.);
  • Reconcile outstanding discrepancies on accounts;
  • Manage receivables for all assigned accounts;
  • Prepare and process credit/debit notes as per policy guidelines;
  • Collect past due accounts;
  • Represent the Company in a professional manner in all communications internally and externally;
  • Field questions, requests, complaints from customers;
  • Provide administrative and clerical support primarily to the Finance Department;
  • Investigate shortage/damage/pricing claims;
  • Ensure accounts respect and stay within assigned payment terms;
  • Run daily/weekly reports;
  • Apply incoming payments: Cheque, credit card, EFT.


  • Ability to multi-task, handle high work volume, meet deadlines;
  • French would be a great asset if you are bilingual but not necessary;
  • Superior communication/ customer service/ telephone skills;
  • Positive and professional attitude;
  • Strong working knowledge of computer applications, including Microsoft Office products (Excel, Word, Outlook);
  • Strong problem-solving skills, ability to work independently;
  • Post-Secondary education with accounts receivable background;
  • 1-3 years of experience in Accounts Receivable and/or Credit and Collections.