Technical Writer

Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions. May assist in layout work.

Technical Writer Job Description Template

Our company is looking for a Technical Writer to join our team.

Responsibilities:

  • Work in collaboration with the software vendors, implementation partners and IT teams to ensure everything is properly documented;
  • Perform other duties as required;
  • Take the initiative to drive improvements in process and quality of work to improve the end-user experience;
  • Review and edit technical documentation drafts contributed by peers or others outside the Product Engineering team;
  • Apply a hands-on learning approach; be willing to test and research new product features;
  • Ensuring documentation is appropriately reviewed by SMEs;
  • Testing documentation to ensure accuracy;
  • Review existing documentation and correspondence to extract relevant information for the assignment;
  • Produce final version of documentation and deliver for publication;
  • Create training materials as required;
  • Create user help manuals using professional language;
  • Create high-quality documentation that meets applicable standards and is appropriate for its intended audience;
  • Perform peer edits and proofreading to make sure documentation follows Magnet Forensics style guide and that language is clear, concise, and correct;
  • Liaise with Agile teams by attending daily standups, retros, sprint planning sessions, and more;
  • Work closely with UX designers to provide input into a globalized product by writing and reviewing UI strings.

Requirements:

  • Ability to learn new technologies quickly, as well as understand why they’re important to our users;
  • 3+ years technical writing experience with a relevant graduate degree;
  • Proven track record of writing technical concepts and documentation from scratch with experience managing complex API documentation projects;
  • 5+ years experience writing for software products;
  • Strong task management skills; ability to function as project leader as well as individual contributor;
  • able to collect and disseminate requirements and ideas from an engineering team;
  • Manifest a high level of resourcefulness;
  • Generating general office correspondence as requested (e.g., memos, letters, etc.);
  • Superior organizational and time-management skills; demonstrated effectiveness managing multiple priorities and deadlines;
  • Aptitude for adapting to new technologies;
  • able to work effectively alone or within a scrum team, with a deadline or a plan;
  • You usually don’t immediately know the answer to everything – but you are adept at using tools and seeking opinions to get the right answer;
  • Strong sense of teamwork, personal integrity, and accountability;
  • Ability to deliver content in different forms to accommodate different learning styles;
  • Knowledge about the SDLC and software development including Agile and Scrum methodologies.

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