Solutions manager Job Description
Solutions manager Job Description Template
A Solutions Manager orchestrates the development and implementation of business solutions, aligning technology with strategic goals. Key tasks include project management, team collaboration, and problem-solving to enhance operational efficiency.
Responsibilities:
- Spearhead the development of innovative solutions to meet client needs
- Collaborate with cross-functional teams to deliver successful project outcomes
- Conduct market research and analysis to identify emerging trends and opportunities
- Develop and maintain relationships with key stakeholders, including clients and vendors
- Lead and mentor a team of solutions architects and engineers
- Manage budgets and timelines to ensure projects are delivered on time and within budget
- Communicate effectively with both technical and non-technical stakeholders
Requirements:
- Minimum Bachelor's degree in Information Technology, Computer Science or a related field
- At least 5 years of experience in a customer-facing role, preferably in a solutions management or technical account management position
- Strong analytical and problem-solving skills to effectively identify and resolve complex customer issues
- Excellent communication and interpersonal skills with the ability to communicate complex technical concepts to both technical and non-technical audiences
- Ability to build and maintain relationships with key stakeholders, both internal and external
- Demonstrated experience in project management, with the ability to manage multiple projects simultaneously
- Knowledge of industry-standard technologies and solutions, including cloud-based solutions, enterprise software, and hardware systems
- Proven ability to lead and mentor a team of technical professionals to achieve business objectives.
