Parts Operations Manager Job Description Template
Our company is looking for a Parts Operations Manager to join our team.
Responsibilities:
- Develop and support the implementation of parts stocking programs;
- Provide key analytics to the parts teams to support customer account development;
- Analyze customer account information related to parts sales, lost sales, and opportunities;
- Develop an obsolete parts management program and partner with the branches to implement and maintain;
- Evaluate current inventory management practices and implement process improvements in collaboration with the Inventory Manager;
- Assess product return policies for all vendors and ensure optimal return practices are in place at the branch level;
- Analyze pricing and freight charges to identify and address discrepancies;
- Participate in industry events and training as required;
- Partner with the Marketing department to develop parts marketing materials that are strategically aligned with key parts initiatives;
- Understand and maintain existing vendor agreements and negotiate new vendor agreements.
Requirements:
- Proficient with Excel and Business Intelligence tools;
- At least 5 years’ experience in Parts sales; wholesale, dealership sales and/or dealership experience such as Dealer Parts Manager or Service Manager;
- Strong relationship-builder;
- Ability to travel as required;
- Advanced experience using MS Office Suite;
- Experience evaluating business performance and providing effective and accurate reports;
- Demonstrated experience and success in an Operations Management position;
- Strong project management skills;
- Product knowledge of heavy equipment, agricultural, construction and/or truck and transport equipment parts;
- Experience in vendor management;
- Ability to develop, co-ordinate and drive business plans;
- Demonstrated experience developing and implementing business plans;
- Strong data mining and analytical skills;
- Inventory management experience.