Motel manager Job Description
Motel manager Job Description Template
A Motel Manager oversees daily operations, manages staff, handles budgeting and finance, and ensures guest satisfaction. Key tasks include coordinating housekeeping, resolving guest issues, and maintaining property standards.
Responsibilities:
- Ensure smooth daily operations of the motel
- Manage and train motel staff, providing ongoing coaching and feedback
- Oversee housekeeping, maintenance, and front desk operations to ensure high-quality guest experiences
- Develop and implement strategies to improve occupancy rates and revenue
- Create and manage budgets, monitoring expenses and revenue
- Establish and maintain positive relationships with guests, vendors, and community members
- Ensure compliance with all health and safety regulations
- Resolve customer complaints and issues in a timely and effective manner
Requirements:
- Minimum of 5 years of experience in the hospitality industry
- Strong leadership and management skills
- Demonstrated ability to increase revenue and profitability
- Excellent customer service and interpersonal skills
- Knowledge of hotel operations, including front desk, housekeeping, and maintenance
- Proficiency in budgeting and financial management
- Ability to handle and resolve customer complaints and issues
- Flexibility to work varied hours, including weekends and holidays
