Houseperson Job Description
Houseperson Job Description Template
A Houseperson primarily assists in maintaining the cleanliness and functionality of hotels and resorts. Responsible for tasks such as room arrangements, stocking supplies, and delivering guest requests, they play a vital role in ensuring a seamless hospitality experience. With excellent organization and communication skills, housepeople contribute to the overall efficiency and reputation of the establishment.
Responsibilities:
- Clean and maintain guest rooms and public areas to the highest standards of cleanliness
- Provide excellent customer service to guests by responding to requests and inquiries promptly and with a positive attitude
- Assist housekeeping staff with laundry duties, including washing, drying, folding and ironing linens and towels
- Restock housekeeping carts with fresh linens, toiletries and cleaning supplies as needed
- Assist with deep cleaning of guest rooms and public areas, including shampooing carpets, stripping and waxing floors, and washing walls and windows
- Report any maintenance issues or safety hazards to the appropriate staff member
- Attend all mandatory training sessions and staff meetings to stay up-to-date on company policies and procedures
- Perform other duties as assigned by the housekeeping manager or supervisor
Requirements:
- Ability to lift heavy objects and perform physical tasks
- Attention to detail in cleaning and maintaining guest rooms and public areas
- Familiarity with cleaning equipment and chemicals
- Strong communication skills to coordinate with housekeeping and maintenance teams
- Flexibility to work weekends, evenings, and holidays
- Willingness to learn and adapt to new cleaning techniques and procedures
- Reliable and punctual with a strong work ethic
- Positive attitude and ability to work well in a team environment.
