Dining room supervisor Job Description

Dining room supervisor Job Description Template

Dining Room Supervisors oversee restaurant operations, ensuring optimal customer service and dining experience. Responsibilities include staff management, inventory control, and adherence to health and safety regulations.

Responsibilities:

  • Determine dining room requirements by conferring with customers
  • Plan and implement dining room operations and procedures
  • Maintain dining room ambience by inspecting and resolving issues
  • Supervise dining room staff by assigning, scheduling, and monitoring work
  • Ensure food and beverage quality by monitoring preparation and service
  • Resolve customer complaints and concerns in a timely manner
  • Train new dining room staff members
  • Maintain safe and healthy dining room environment by enforcing sanitation and safety standards and procedures

Requirements:

  • Minimum of 2 years experience in a supervisory role in the food service industry.
  • Ability to lead and motivate a team of servers, hosts, and bussers.
  • Excellent communication skills to effectively interact with guests and staff.
  • Knowledge of food and beverage service standards, including wine and cocktail service.
  • Strong organizational skills to coordinate dining room operations and reservations.
  • Ability to handle customer feedback and complaints in a professional manner.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Understanding of health and safety regulations and ability to ensure compliance.