Assistant store manager Job Description

Assistant store manager Job Description Template

An assistant store manager is responsible for supporting the store manager in daily operations, including managing staff, inventory, and customer service. They must possess excellent communication and organizational skills, as well as the ability to lead and motivate a team.

Responsibilities:

  • Assist the store manager in overseeing daily store operations including sales, inventory management, and customer service
  • Ensure the store meets and exceeds sales targets and profitability goals
  • Create and maintain a positive and productive work environment for all employees
  • Hire, train and develop new employees, as well as coach and mentor existing staff to maximize performance
  • Oversee merchandising and visual presentation to ensure the store meets company standards and attracts customers
  • Address customer complaints and resolve any issues in a timely and effective manner
  • Assist in creating and implementing store policies and procedures to maintain a safe and secure work environment
  • Assist in managing and controlling store expenses to ensure profitability and cost-effectiveness

Requirements:

  • Proven experience as an assistant store manager or similar position
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a team
  • Knowledge of retail operations and merchandising
  • Proficient in Microsoft Office and other relevant software
  • Exceptional organizational and time-management abilities
  • Customer-focused mindset and ability to handle customer complaints
  • Ability to work flexible hours, including weekends and holidays