Account Manager-Ottawa Job Description Template
Our company is looking for a Account Manager-Ottawa to join our team.
Responsibilities:
- Work closely with the Technical Service Team in order to provide installers with the necessary product knowledge;
- Support national trade marketing and marketing initiatives with excellence;
- Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues/problems that may escalate;
- Provide samples, literature, and other marketing tools in support of the brand and product in your specific market;
- Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements;
- Communicate internally among team to maximize opportunities with customers;
- Monitor and manage appropriate levels of merchandising materials and samples in the region;
- Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations.
Requirements:
- Solid negotiation, conflict resolution, and people management skills;
- Proven track record in delivering results and adding significant value in building Brand Equity;
- Dependable and team oriented with a history of being able to work independently;
- University degree in business or related field;
- High level of proficiency with IT systems;
- Able to effectively communicate both verbally and in writing;
- Strong problem identification and problem resolution skills;
- Strong communication, interpersonal and analytical skills;
- Strong client relationship skills with strong track record of excellence in achieving sales targets.