Account Manager-Ottawa Job Description

Account Manager-Ottawa Job Description Template

Our company is looking for a Account Manager-Ottawa to join our team.

Responsibilities:

  • Work closely with the Technical Service Team in order to provide installers with the necessary product knowledge;
  • Support national trade marketing and marketing initiatives with excellence;
  • Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues/problems that may escalate;
  • Provide samples, literature, and other marketing tools in support of the brand and product in your specific market;
  • Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements;
  • Communicate internally among team to maximize opportunities with customers;
  • Monitor and manage appropriate levels of merchandising materials and samples in the region;
  • Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations.

Requirements:

  • Solid negotiation, conflict resolution, and people management skills;
  • Proven track record in delivering results and adding significant value in building Brand Equity;
  • Dependable and team oriented with a history of being able to work independently;
  • University degree in business or related field;
  • High level of proficiency with IT systems;
  • Able to effectively communicate both verbally and in writing;
  • Strong problem identification and problem resolution skills;
  • Strong communication, interpersonal and analytical skills;
  • Strong client relationship skills with strong track record of excellence in achieving sales targets.