Smart Home Technician Job Description

Smart Home Technician Job Description Template

Our company is looking for a Smart Home Technician to join our team.

Responsibilities:

  • Represent client in a professional, and courteous manner;
  • Provide superior customer service by way of positive customer interaction;
  • Professionally install and service smart home devices including but not limited to, Nest Thermostats, Hello Door bells, Google Home devices;
  • Create solutions to simplify customers’ everyday lives;
  • Ensure personal and customer safety by utilizing health and safety guidelines;
  • Educate customers about system capabilities and provide clear operational instructions, options and recommendations.

Requirements:

  • Must be physically capable of performing all work required of this position including but not limited to, frequent lifting of weight of 25 to 50 kg;
  • Ability to take direction and work with a minimal amount of supervision;
  • Gas Fitter 2 License an asset;
  • Paid training will be provided;
  • Experience with installing smart home equipment is an asset;
  • Must have a G Driver’s License;
  • Completed a minimum of Grade 12 or equivalent;
  • Be willing and able to work rotating shifts;
  • Must demonstrate ability to understand/learn new technologies;
  • Possess strong interpersonal and problem-solving skills with outstanding customer service and organizational skills;
  • Familiarity with HVAC controls is an asset.