Smart Home Technician Job Description Template
Our company is looking for a Smart Home Technician to join our team.
Responsibilities:
- Represent client in a professional, and courteous manner;
- Provide superior customer service by way of positive customer interaction;
- Professionally install and service smart home devices including but not limited to, Nest Thermostats, Hello Door bells, Google Home devices;
- Create solutions to simplify customers’ everyday lives;
- Ensure personal and customer safety by utilizing health and safety guidelines;
- Educate customers about system capabilities and provide clear operational instructions, options and recommendations.
Requirements:
- Must be physically capable of performing all work required of this position including but not limited to, frequent lifting of weight of 25 to 50 kg;
- Ability to take direction and work with a minimal amount of supervision;
- Gas Fitter 2 License an asset;
- Paid training will be provided;
- Experience with installing smart home equipment is an asset;
- Must have a G Driver’s License;
- Completed a minimum of Grade 12 or equivalent;
- Be willing and able to work rotating shifts;
- Must demonstrate ability to understand/learn new technologies;
- Possess strong interpersonal and problem-solving skills with outstanding customer service and organizational skills;
- Familiarity with HVAC controls is an asset.