Parts Product Advisor

Parts Product Advisor Job Description Template

Our company is looking for a Parts Product Advisor to join our team.

Responsibilities:

  • Ensure that incoming inventory is stocked in the correct location;
  • Keep up-to-date on manufacturer warranty, policy, and return procedures;
  • Hire, train, motivate, counsel and monitor the performance of all parts department staff;
  • Forecast goals and objectives for the department and strive to meet them;
  • Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy;
  • Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures;
  • Accurately price parts and accessories using the proper pricing source and keep the computer system up to date;
  • Implement & carry out safety requirements;
  • Demonstrate behaviors within Company‚Äôs Values in all interactions with customers, co-workers and vendors;
  • Knowledge and compliance with the federal, state, and local regulations that affect operation;
  • Maintain a stabilized inventory consistent with the requirements of the defined areas;
  • Handle and resolve customer complaints courteously and professionally.

Requirements:

  • Excellent customer service skills;
  • Valid driver’s license and clean driving record;
  • Organized and detail oriented;
  • 2 years of sales experience preferred;
  • High school diploma or equivalent;
  • Professional appearance and work ethic.