Bilingual Incentives Business Analyst Job Description

Bilingual Incentives Business Analyst Job Description Template

Our company is looking for a Bilingual Incentives Business Analyst to join our team.

Responsibilities:

  • Support new Dealers with Incentive system training (via Phone/Skype/WebEx);
  • Bilingual support for inquires in Quebecois French;
  • Perform incentive program audits and reconciliations;
  • Perform system support (such as system upgrade testing) and issue resolution procedures when necessary;
  • Respond in a timely fashion to inquiries from Dealers, Regional staff and lender;
  • Enter program incentives on a monthly basis through the Incentives system;
  • Other duties as assigned;
  • Conduct quality control measures on Incentives system to ensure incentives are error-free;
  • Process weekly and monthly incentive payments to Dealers.

Requirements:

  • Must be comfortable communicating findings to key stakeholders in the organization;
  • Must have great attention to detail, with the ability to multi-task on multiple projects at once;
  • The Incentives Business Analyst reports to the National Manager, Incentives & Remarketing;
  • Must have experience with MS Office applications, particularly MS Excel;
  • Bachelor’s degree from an accredited four-year college or university;
  • Experience in the automotive industry preferred;
  • Must be fully bilingual, English and French languages.