Medical office administrator Job Description

Medical office administrator Job Description Template

Medical Office Administrators oversee healthcare facility operations, manage staff, handle patient records, and ensure compliance with medical laws. Key tasks include scheduling appointments, billing, and coordinating with medical staff.

Responsibilities:

  • Coordinate and manage patient appointments, including scheduling, rescheduling and cancellations
  • Manage electronic health records and ensure confidentiality and accuracy of patient data
  • Oversee medical billing and coding processes, including verifying insurance coverage and submitting claims
  • Supervise and train administrative staff, including receptionists and medical billers
  • Ensure compliance with relevant healthcare regulations and laws
  • Organize and maintain inventory of medical supplies and equipment
  • Manage and resolve patient complaints and inquiries
  • Assist with budgeting and financial reporting for the medical office

Requirements:

  • Bachelor's degree in healthcare administration or related field
  • Proven experience as a medical office administrator or similar role
  • Knowledge of medical terminology, HIPAA regulations, and medical billing procedures
  • Excellent organizational and time-management skills
  • Strong written and verbal communication skills
  • Proficient in using electronic health record (EHR) systems and medical software
  • Ability to multitask and work well under pressure
  • Demonstrated ability to maintain confidentiality and handle sensitive information