Medical administrative assistant Job Description
Medical administrative assistant Job Description Template
Medical Administrative Assistants manage healthcare office operations, handling tasks such as patient scheduling, record maintenance, and billing. They ensure smooth communication between patients and healthcare professionals, maintaining confidentiality and efficiency.
Responsibilities:
- Schedule and confirm medical appointments for patients and healthcare providers
- Answer telephone calls and direct them to appropriate personnel
- Update and maintain electronic medical records and patient information
- Process and file medical insurance claims and billing statements
- Create and maintain patient charts and ensure accurate documentation
- Perform general administrative tasks such as data entry, typing, and filing
- Coordinate patient referrals and transfers to other healthcare providers
- Assist healthcare providers with clinical procedures and exams as needed
Requirements:
- Excellent organizational and time-management skills
- Proficient in medical terminology and the ability to communicate effectively with medical professionals
- Strong attention to detail and accuracy in record-keeping
- Knowledge of medical billing and coding procedures
- Proficiency in computer applications, including electronic health record (EHR) software
- Ability to handle confidential information and maintain patient privacy
- Strong interpersonal and customer service skills
- Ability to work independently as well as part of a team
