Shift supervisor Job Description
Shift supervisor Job Description Template
A Shift Supervisor oversees operations during specific periods, ensuring smooth workflow, staff productivity, and customer satisfaction. Responsibilities include managing personnel, addressing issues promptly, and maintaining safety standards.
Responsibilities:
- Ensure that all shifts are adequately staffed and that there are no gaps in coverage
- Provide training and guidance to new employees
- Create and maintain work schedules for all employees
- Monitor employee performance and provide feedback and coaching as needed
- Ensure that all safety and sanitation protocols are followed
- Handle customer complaints and resolve any issues that arise
- Conduct regular inventory checks and order supplies as needed
- Collaborate with other supervisors and managers to achieve company goals and objectives
Requirements:
- Minimum of 2 years of experience in a supervisory role
- Ability to work rotating shifts, including weekends and holidays
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and other relevant software
- Knowledge of safety protocols and procedures
- Strong problem-solving and decision-making skills
- Ability to manage and motivate a team
- Attention to detail and strong organizational skills
