Server Job Description
Server Job Description Template
Servers ensure optimal dining experiences by providing prompt, courteous service, taking orders, delivering food and beverages, and maintaining cleanliness. They handle customer inquiries, manage payments, and uphold restaurant ambiance.
Responsibilities:
- Take customer orders and serve food and beverages in a timely manner
- Answer customer questions about menu items and make recommendations
- Ensure tables are clean and properly set up before and after each customer
- Collaborate with kitchen staff to ensure accurate and timely delivery of food items
- Handle cash and credit card transactions and reconcile payments at the end of the shift
- Adhere to all health and safety guidelines and regulations
- Assist with cleaning and maintenance tasks as needed
- Provide excellent customer service and ensure customer satisfaction
Requirements:
- Strong communication skills, ability to interact with customers in a friendly and professional manner.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of food and beverage service, including wine and cocktail preparation.
- Attention to detail, specifically in taking and processing orders accurately.
- Ability to work flexible hours, including weekends and holidays.
- Physical stamina and ability to stand and walk for extended periods of time.
- Strong problem-solving skills and ability to handle difficult customers or situations.
- Team player mentality and willingness to assist coworkers when needed.
