agent/agente d’administration Job Description

agent/agente d’administration Job Description Template

Our company is looking for a agent/agente d’administration to join our team.

Responsibilities:

  • Understands and integrates the value of philanthropy and volunteerism and imparts this knowledge and belief upon staff, volunteers and members;
  • Represents and communicates the YMCA of Greater Toronto’s philosophy to the community and families;
  • Bank deposits and petty cash reconciliation;
  • Assists with administrative procedures such as mailing, filing, month end JV’s and typing correspondence as required;
  • Manages inbound telephone inquiries and walk-in traffic;
  • Provides information and referral services to meet customer needs, handles inquiries regarding the YMCA and local community programs and services;
  • Maintains complete files and data management system;
  • Understands the legal responsibilities and moral imperative to report suspected child abuse to Child Protection Services;
  • Other related duties as required;
  • Extensive data entry into Ministry database and YMCA database.Checking for accuracy and data integrity;
  • Maintains accurate activity records and participant information and compiles regular statistical reports for the Program, Association and Funders.

Requirements:

  • Access to a motor vehicle an asset, as there is some travel between sites;
  • Excellent communication and customer service skills;
  • Completion of a Community College Diploma preferred coupled with a minimum of two years related experience;
  • Must have advanced computer skills with Microsoft Office; Word, Excel, Power Point; Outlook;
  • Ability to work in an efficient manner independently and as part of a team;
  • Oral and written communication skills in both English and French is an asset;
  • Organized and detail-oriented/Familiar with professional office systems and procedures;
  • Motivated, positive individual who enjoys the challenge of a fast paced environment;
  • Flexibility regarding assigned schedules, including evenings and weekends.

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