Licensed Journeyman Technician Job Description

Licensed Journeyman Technician Job Description Template

Our company is looking for a Licensed Journeyman Technician to join our team.

Responsibilities:

  • Diagnose and perform vehicle maintenance and repairs according to the Mercedes-Benz guidelines;
  • Inform Service Advisors of vehicle maintenance/repair requirements and assist in the development or an effective customer consultation;
  • Check and verify parts before installation;
  • Assist in general housekeeping of the workshop.

Requirements:

  • Willing to learn and part of further personal development;
  • Ability to meet tight deadlines with attention to detail;
  • Excellent analytical, problem solving and decision-making skills;
  • Exceptional customer service skills with the desire to exceed expectations;
  • Strong organizational and prioritization skills with the ability to multitask;
  • Valid driver’s license with a clean driving record;
  • A/C license is an asset;
  • Highly self-motivated, committed team-player with the desire to learn;
  • High school diploma and/or post-secondary diploma/degree in Automotive Repairs;
  • Automotive Service Technician license;
  • In depth knowledge of an background in technical diagnosis and repair as well as electrical systems;
  • The ability to effectively respond to and meet the needs of a diverse client base;
  • Strong written and oral communication skills;
  • Mercedes-Benz product knowledge;
  • A minimum of 5 years experience as a Technician (including apprenticeship).