Licensed Journeyman Technician Job Description Template
Our company is looking for a Licensed Journeyman Technician to join our team.
Responsibilities:
- Diagnose and perform vehicle maintenance and repairs according to the Mercedes-Benz guidelines;
- Inform Service Advisors of vehicle maintenance/repair requirements and assist in the development or an effective customer consultation;
- Check and verify parts before installation;
- Assist in general housekeeping of the workshop.
Requirements:
- Willing to learn and part of further personal development;
- Ability to meet tight deadlines with attention to detail;
- Excellent analytical, problem solving and decision-making skills;
- Exceptional customer service skills with the desire to exceed expectations;
- Strong organizational and prioritization skills with the ability to multitask;
- Valid driver’s license with a clean driving record;
- A/C license is an asset;
- Highly self-motivated, committed team-player with the desire to learn;
- High school diploma and/or post-secondary diploma/degree in Automotive Repairs;
- Automotive Service Technician license;
- In depth knowledge of an background in technical diagnosis and repair as well as electrical systems;
- The ability to effectively respond to and meet the needs of a diverse client base;
- Strong written and oral communication skills;
- Mercedes-Benz product knowledge;
- A minimum of 5 years experience as a Technician (including apprenticeship).