Systems Integration Consultant Job Description Template
Our company is looking for a Systems Integration Consultant to join our team.
Responsibilities:
- First-level support for critical issues and production implementations, including 24/7 standby as and when needed;
- Triage and report problems to development departments, and facilitate investigation and delivery for any potential solutions;
- Document the existence of software defects in JIRA, and work with development team to take appropriate corrective actions to improve/correct design;
- Perform other related duties as assigned;
- Collaborate with engineers and product managers to understand product requirements to ensure successful delivery;
- Responsible for software implementation and support activities throughout the project life cycle.
Requirements:
- Working knowledge of T-SQL, Batch (Windows), and Shell (SH) scripting;
- Excellent written, verbal and interpersonal skills;
- Experience with defect tracking/management software such as JIRA;
- You are familiar with retail environments, the payment industry, and Verifone products and solutions;
- Ability to collaborate with customers, sales and technical resource personnel in a professional manner;
- You are able to analyze and resolve moderately complex technical issues by using standard problem-solving methodologies.