eManifest Support Specialist Job Description

eManifest Support Specialist Job Description Template

Our company is looking for a eManifest Support Specialist to join our team.

Responsibilities:

  • Guide new customers through the software;
  • Provide support for end users (tech support);
  • Accurately process time-sensitive documents;
  • Verify the accuracy of team members’ work.

Requirements:

  • Meticulous attention to detail;
  • Intermediate level computer skills with typing speed of approximately 25 wpm;
  • Professional level communication skills verbal and in writing;
  • Communicate information professionally verbally and in writing;
  • Ability to work under pressure;
  • Listen and understand information provided orally and in writing;
  • Transportation Industry (trucking, logistics, dispatching) experience preferred;
  • Customs and international trade knowledge preferred.