eManifest Support Specialist Job Description Template
Our company is looking for a eManifest Support Specialist to join our team.
Responsibilities:
- Guide new customers through the software;
- Provide support for end users (tech support);
- Accurately process time-sensitive documents;
- Verify the accuracy of team members’ work.
Requirements:
- Meticulous attention to detail;
- Intermediate level computer skills with typing speed of approximately 25 wpm;
- Professional level communication skills verbal and in writing;
- Communicate information professionally verbally and in writing;
- Ability to work under pressure;
- Listen and understand information provided orally and in writing;
- Transportation Industry (trucking, logistics, dispatching) experience preferred;
- Customs and international trade knowledge preferred.