Appliance specialist Job Description

Appliance specialist Job Description Template

An Appliance Specialist oversees the installation, maintenance, and repair of various household appliances. Key responsibilities include diagnosing technical issues, providing customer service, and ensuring appliance functionality.

Responsibilities:

  • Assist customers in selecting the right appliances based on their needs and preferences.
  • Provide detailed product information and specifications to customers.
  • Offer guidance on installation and maintenance of various appliances.
  • Conduct product demonstrations and answer customer queries about the features and functions of appliances.
  • Collaborate with the sales team to ensure that the store has sufficient inventory of appliances at all times.
  • Keep up-to-date with the latest trends and technologies in the appliance industry.
  • Handle customer complaints and resolve issues in a timely and professional manner.
  • Assist in maintaining the cleanliness and organization of the store and the appliance section.

Requirements:

  • Minimum of 2 years of experience in appliance repair and maintenance
  • Excellent knowledge of electrical and mechanical components of various appliances
  • Ability to diagnose and troubleshoot issues with different appliances
  • Proficiency in using diagnostic tools and equipment
  • Strong communication and customer service skills
  • Knowledge of safety protocols and compliance regulations
  • Ability to work independently and manage time effectively
  • Willingness to work flexible hours and handle emergency repair requests.