Senior Learning & Development Specialist Job Description Template
Our company is looking for a Senior Learning & Development Specialist to join our team.
Responsibilities:
- Develop effective project plans to facilitate the building of learning programs and curriculum to close gaps identified;
- Deliver and facilitate training via live classroom, onsite training, web/video conference and one-on-one training;
- Lead the continuous improvement and engagement of our LMS learning modules, ensuring that the system continues to address business needs;
- Work with tight deadlines and provide valuable input on projects to enhance and customize training processes that exceed operational needs;
- Provide follow-up coaching, ongoing support and refresher training as required;
- Assist in managing training vendor relations and services as needed;
- Ensure employee engagement through a variety of training methodologies including in-class, virtual, and 1-on-1 training;
- Evaluate training needs, identify gaps and develop learning strategies and training plans;
- Participate in any special projects identified by Management;
- Play a pivotal role in championing the development of training programs to cultivate sustainable, high-performing teams;
- Champion all onboarding and training needs;
- Work closely with the engineering team leads and SMEs to develop appropriate technical onboarding and training programs;
- Promote the use of creative and efficient instructional design processes by being aware of industry trends and tools within learning and development;
- Create, prepare and continuously improve the learning and development material;
- Perform tasks such as training room preparation, student enrollment, and recording performance result s.
Requirements:
- Advanced experience working with Learning Management Systems (LMS);
- Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion;
- Excellent communication skills, both verbal and written, with the ability to train different audiences effectively;
- Proven problem solving and decision-making capability;
- Excellent organizational skills, high attention to quality, detail and accuracy, combined with the ability to manage multiple high priority tasks;
- Experience with graphic design and Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro etc.) is an asset;
- Post-secondary diploma/degree in a related field or an equivalent combination of education and experience;
- Advanced computer skills, including proficiency in Microsoft Office Suite and G Suite;
- Professional Instructional Design/Training Certificate or CTDP designation is an asset;
- Experience creating and managing learning programs;
- Excellent interpersonal skills to build and maintain relationships with business units;
- Flexibility to adapt to an ever-changing environment. The ability to work on technical projects that often change in scale and schedule;
- Experience working with both LMS and KMS systems;
- Exceptional facilitative and written/verbal communication skills in English and French;
- Absolute integrity, discretion and sensitivity to confidential company and employee information.