Project Manager- Consumer Insights Job Description Template
Our company is looking for a Project Manager- Consumer Insights to join our team.
Responsibilities:
- Acts as a troubleshooter and problem-solver throughout lifecycle of the project – being proactive and solutions-oriented at all times;
- Obtains all survey materials necessary and advises on format required – questionnaire, images, video files;
- Manages Client Service and Research Director expectations with regard to timing and cost;
- Supports general corporate strategic initiatives as assigned;
- Independently manages a variety of studies with varying methodologies – e.g. online, onsite;
- Tests programmed survey to ensure it meets specifications of questionnaire document provided by Research Director;
- Is quick to identify issues requiring escalation, and addressing as appropriate;
- Provides regular Project Status updates to Research Director;
- Coordinates pre-test when applicable to test for Incidence and Completion Rates, problem areas and potential execution challenges;
- Thoroughly reviews all project specifications with internal Client Service and Research Director contacts at beginning of each project;
- Conducts questionnaire document review prior to survey programming – providing design feedback, identifying concerns, suggesting improvements;
- Ensures work is delivered with highest level of quality at all times.
Requirements:
- Capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning;
- Highly proficient with MS Word, Excel and PowerPoint;
- Understands panels; particularly online sampling panels;
- Strong teamwork ethic with an ability to adapt in a fast-paced, dynamic environment;
- Superior organizational skills, unflagging attention to detail, and demonstrated commitment to the accuracy and completeness of information;
- Ability to grasp and understand new technologies quickly;
- Highly motivated, self-directed and possessing a driven personality capable of working within tight deadlines;
- Understands sampling methodology, incidence, quotas, and response rates;
- Excellent written and verbal communication skills;
- Robust problem-solving skills; solutions-focused in approach;
- Knowledge of all research methods; particularly online research;
- An active listener with demonstrated negotiation and problem solving skills;
- Ability to manage multiple projects simultaneously while maintaining a strong client service focus.