Pension Administrator

Pension Administrator is responsible for the administration of retirement plans. Maintains plan records and ensures compliance with federal regulations. Being a Pension Administrator communicates with customers and assists with plan design and benefit distributions. Requires a bachelor’s degree. Additionally, Pension Administrator typically reports to a manager. The Pension Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Pension Administrator typically requires 2 to 4 years of related experience.

Pension Administrator Job Description Template

Our company is looking for a Pension Administrator to join our team.


  • Manage daily member inquiries and requests;
  • Perform with a high degree of accuracy pension calculations;
  • Organize and prioritize to maintain complete and accurate documentation;
  • Adhere to plan documents, standards and regulations when administering plans;
  • Gain a thorough comprehension & interpretation of pension legislation and plan text;
  • Provide excellent customer service to inquiries.


  • Knowledge of the administration of Pension Benefits and of the particular policies for each of the administered groups;
  • The ability to use tact and discretion to maintain information in the strictest of confidence;
  • Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively;
  • Experience processing electronic documents;
  • Sound knowledge of Microsoft Office and standard office administration procedures;
  • Sound knowledge of pension related technology;
  • Excellent grammatical, spelling, and communication skills in both French and English;
  • The ability to maintain good public relations, both within and outside the organization;
  • Superior data entry skills, complimented by strong mathematical and reconciliation skills.