Management software trainer Job Description Template
Our company is looking for a Management software trainer to join our team.
Responsibilities:
- Perform software tests and plan training schedules;
- Provide customer service, primarily at the users’ workplace, as well as by phone;
- Develop relations of trust with clients;
- Possess in-depth knowledge of integrated management software and the ability to continually develop them;
- Work closely with team and clients dealing with operations and management issues;
- Provide professional service in line with our company’s values and reputation at all times;
- Work in close collaboration with our team and our customers;
- Educate users to ensure optimal use of our software;
- Facilitate the functional transition for users to our management software;
- Lead groups of adults towards learning and dealing with resistance to change.
Requirements:
- Minimum knowledge in accounting and/or information technology (IT);
- Travelling required: cars available. Free parking at the office;
- Friendly personality, articulate with training experience;
- Very good knowledge of French and English is an asset;
- Accounting-related DEC or university degree;
- Excellent interpersonal and communications skills and experienced in facilitating workshops;
- Mature, responsible, motivated individual capable of working under pressure on occasion;
- Strong organizational and project management skills.