Customer Technical Systems Engineer

Serve as Lenovo’s technical interface for public cloud customers in Morrisville, North Carolina. Guide server and rack development with customer-focused systems expertise.Lenovo’s Cloud Service Provider Group needs an experienced Advisory Engineer, Development – Systems Engineer to connect customer needs with technical execution. You will review specifications, provide engineering guidance, coordinate technology partners, and drive issues across BIOS, BMC, validation, quality, compliance, manufacturing, and systems teams. The work supports fully integrated L11 rack solutions and customer deliverables for cloud datacenters.Key Responsibilities:
Gather customer requirements and provide technical development guidanceCoordinate customer deliverables, schedules, risks, and issue escalationEngage suppliers providing storage, networking, and accelerator technologiesConduct failure analysis and communicate corrective actionsIdentify opportunities to automate testing and improve efficiencyRequirements:
Eight-plus years in systems, hardware, or datacenter engineeringExperience directly supporting customers and reviewing specificationsFamiliarity with Intel, AMD, NVIDIA, FPGA, and ARM technologiesKnowledge of scripting, automation, Node.Js, and x86 assemblyAbility to own complex technical issues through resolutionCombine customer engagement, cross-functional leadership, and technical problem-solving to deliver Lenovo cloud infrastructure solutions.
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