International Expansion Manager

Job Responsibility:

Who We Are

At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you'll fit right in.

Who You Are

As a Senior International Expansion Manager, you will play a critical role in growing Justworks' global footprint by managing the end-to-end international expansion processes from zero to launch across new markets around the world. You will also contribute to refining, enhancing, and continuously solidifying our international capabilities and infrastructure as we grow in new and existing markets.

You'll succeed in this role if you have a deep appreciation for diverse cultures, you excel in loperating in and executing in unchartered territory, and you are skilled at driving strategic decision-making and creative problem-solving. You have an entrepreneurial gut and a self-starter mindset, you're highly execution- and process-oriented, and you are adept at forging and maintaining strong relationships with internal and external stakeholders.

Your Success Profile

What You Will Work On

• Work with International leadership and Expansion team to execute on our international expansion strategy/roadmap and successfully expand our capabilities in global markets
• Manage the process of creating fully-functioning local entities in new to Justworks markets within tight deadlines, and manage internal and external timelines and blockers to get there successfully
• Ensure seamless delivery of country launches; create and execute a clear and comprehensive transition plan with all relevant stakeholders in International - Operations, Product & Engineering, and Sales
• Iteratively strengthen and optimize our infrastructure in post-launch markets, identifying and implementing improvements as needed
• Contribute to the development and implementation of scalable and repeatable models for efficient expansion into new countries; identify areas of operational improvement, and create newly standardized processes that can be implemented across the broader expansion and international teams
• Support leadership with developing a clear view on our path forward in each market by understanding key nuances and characteristics of each country; identify potential roadblocks for new country launches (in advance), communicate potential risks, and recommend solutions and or work-arounds
• Collaborate closely with internal and external Legal teams to navigate legal requirements and support successful launches from a compliance perspective
• Identify, establish, and maintain relationships with key vendors in each country, including legal counsel, payroll, accounting/tax, immigration, and others
• Meet or exceed tight deadlines for incorporation and launches through careful planning and process management; effectively manage multiple workstreams in multiple countries at the same time
• Stay up-to-date with country-specific trends, best practices, and regulatory changes; disseminate this knowledge internally
• Mentor and guide new team members, setting a high standard of excellence and leading by example
• Perform other related duties as needed based on department and/or organizational needs

How You Will Do Your Work

As a Senior International Expansion Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Process-Oriented - being able to follow and execute impeccable processes and meet deadlines
• Execution-Oriented - being able to move tasks forward, unlock bottlenecks and take action
• Problem-Solving - being able to identify issues, analyze problems, and develop effective solutions to meet customer needs.
• Adaptability - being flexible and adaptable in a dynamic environment, adjusting strategies to meet changing customer requirements.
• Cross-Functional Collaboration - working collaboratively with other departments such as sales, marketing, and product development to ensure a unified customer experience

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."

Qualifications

• 5+ years of experience in an execution-focused role in operations or expansion teams, preferably at a B2B Saas company
• Demonstrated project management skills working with multiple complex interdependent workstreams and organizing internal and external teams against tight deadlines
• Excellent interpersonal, communication, and problem-solving skills
• Experience understanding legal processes and regulations is a plus
• Specific experience in employer-of-record (EOR) and international products
• Multilingual fluency is a plus
• Prior experience working across multiple countries is a plus #LI-Hybridi #LI-KK1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at View email address on ca.edajobs.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report and Our DEI Commitment