Vp Client Services Digital Transformation

Lead client services and digital transformation at Orchard in Toronto, combining strategic direction, commercial control, and delivery governance.This vice president role owns an account or account group end to end. You will guide strategy, creative direction, client relationships, growth, and program governance. The position brings together business direction and program leadership across complex digital delivery.Key Responsibilities:
Write proposals, strategies, and briefs aligned with client objectivesOwn integrated roadmaps and release calendars across delivery teamsMaintain decision, dependency, change, and status trackingManage budgets, forecasts, resources, invoicing, and margin risksLead senior client relationships, growth, and new business effortsRequirements:
Ten-plus years leading complex digital delivery in agencies or consultingExperience managing large portfolios and concurrent workstreamsKnowledge of platforms, CMS delivery, CRM, and content productionStrong commercial judgment in forecasting, scoping, and change controlBased in Toronto with senior stakeholder leadership experienceBring strategic leadership, digital delivery expertise, commercial judgment, and client confidence to Orchard’s Toronto leadership team.
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