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Business Process Improvement Specialist

Resolver, a Kroll Business

Improve business processes at Resolver through Lean, Six Sigma, AI, and automation expertise during a fixed-term six-month contract. Partner across functions to simplify work.As a Business Transformation Specialist, you will examine how work happens, identify obstacles, and design practical improvements. You will apply process mapping, workflow design, root cause analysis, and facilitation skills. The work emphasizes implementation rather than extended strategy development or presentation creation. You will collaborate with senior leaders, executives, technical partners, and cross-functional stakeholders to create measurable operational improvements across Resolver.Key Responsibilities:
Map current workflows, handoffs, systems, bottlenecks, and rework sourcesRedesign processes using Lean or Six Sigma problem-solving techniquesEvaluate AI, automation, and technology improvement opportunitiesImplement, measure, and refine prioritized process improvementsCoach teams on mapping, analysis, and continuous improvement methodsRequirements:
Significant business process improvement or transformation experienceHands-on Lean or Six Sigma methodology experienceStrong process mapping, workflow design, and facilitation skillsPractical AI, automation, and digital tools knowledgeConfidence influencing senior leaders without formal authorityBring transformation delivery, analytical problem-solving, and workflow improvement expertise to Resolver’s six-month contract assignment.
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Vacancy posted 1 hour ago
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