Front Attendant POS (Part time) - Queen's Cross Food Hall

Company Description

A sprawling new food hall located at CF Toronto Eaton Center, explore 16 chef-driven food stalls, including a vibrant café and bar, and a rotating selection of local pop-ups offering a taste of Toronto’s diverse culinary scene.

What's in it for you?

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership 
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

We are looking for a friendly, reliable, and customer-focused POS Attendant to join our team. The POS Attendant plays an important role in creating an exceptional guest experience in a busy Food Hall environment by warmly welcoming guests, taking orders, processing payments, and ensuring each interaction is efficient, accurate, and positive.

The ideal candidate has a passion for hospitality and customer service, is comfortable working in a fast-paced environment, and takes pride in maintaining a clean and organized workspace. They are able to work independently while also contributing positively to a team environment.

The day to day:

• Greet guests warmly and provide friendly, professional, and attentive service.
• Take guest orders accurately and efficiently using the POS system.
• Process cash, debit, credit, and other forms of payment accurately and securely.
• Maintain strong knowledge of menu items, food and beverage offerings, promotions, and pricing.
• Answer guest questions about menu items and assist with basic food-related inquiries.
• Communicate orders and guest requests accurately with the appropriate food vendors or kitchen teams.
• Ensure orders are entered and processed accurately and in a timely manner.
• Assist with basic food and beverage preparation and service duties when required.
• Maintain a clean, organized, and welcoming cashier and guest service area.
• Follow all food safety, hygiene, cash-handling, health and safety, and workplace standards.
• Handle guest concerns professionally and seek assistance from a supervisor or manager when needed.
• Work efficiently and calmly in a fast-paced Food Hall environment while maintaining a positive attitude.
• Work collaboratively with team members and vendors to ensure a smooth and exceptional guest experience.
• Support the team with additional front-of-house duties and other tasks as required.

Qualifications

• Previous cashier, POS, restaurant, hospitality, or customer service experience is an asset but not required; training will be provided.
• Friendly, approachable, and positive attitude with a genuine passion for customer service.
• Strong communication and interpersonal skills.
• Comfortable handling food and following food safety and hygiene standards.
• Strong attention to detail and accuracy, particularly when taking orders and processing payments.
• Reliable, punctual, responsible, and dependable.
• Ability to work effectively both independently and as part of a team.
• Comfortable working in a busy, fast-paced Food Hall environment.
• Ability to multitask, stay organized, and remain calm under pressure.
• Willingness to learn and adapt to different tasks, systems, and service needs.
• Flexible availability, including evenings and weekends, is an asset.
• Legally authorized to work in Canada

Additional Information

This is a current vacancy

Hourly Wage $17.60 /hr + gratuities

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.