Delivery Manager, Crm & Erp Platforms
GreenShield
GreenShield is seeking a Delivery Manager for CRM & Enterprise Applications to lead the operational delivery, stabilization, and continuous improvement of platforms supporting our contact centre and enterprise operations.You will manage an integrated environment including Microsoft Dynamics 365, NICE CXone, the Unified Service Layer, and Workday, coordinating technical teams, vendors, product owners, and business stakeholders to resolve incidents, monitor performance, and guide enhancements.
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Vacancy posted 1 hour ago
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