Optical Associate

Job Responsibility: Our growing team is looking for an Optical Associate who can work with us on a full-time basis at our Individual Eyes location in Richmond Hill . Responsibilities:

• Greeting patients in person, by telephone, or online
• Booking/Scheduling appointments
• Marking recalls and cold calls to book appointments
• Pretesting patients and other auxiliary tests
• Choosing the right lenses for patient's prescription
• Helping patients choose eyeglasses and taking all necessary measurements
• Repair, adjust and dispense eyeglasses
• Explain procedures and costs to patients
• Facilitate patient referrals to other healthcare professionals
• Ensuring the office is billed properly for orders and proper credits are issued

Requirements:

• College graduate or higher
• Driver's license, occasional commute to other locations
• Minimum one year working in optical or optometry office
• Excellent verbal and communication skills
• Strong interpersonal skills, friendly and caring, outgoing personality
• Customer service experience is essential
• Confidence in cold calling
• A born salesperson, someone who excels at sales and finds sales enjoyable
• Must be proficient with computers and excel spreadsheets
• Able to follow directions and take personal responsibility for actions
• Must demonstrate strong time management and organizational skills
• Ability to work independently and in a team
• Passion for learning and dealing with people
• Able to follow through on tasks with attention to detail
• Able to multitask

We thank all candidates, however, only those candidates selected for an interview will be contacted.

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